Privacy Policy

Last updated: August 2026

This Privacy Policy explains what information Bird Enthusiasts Platform (“Bird Enthusiasts Platform,” “the Platform,” “we,” “us,” or “our”) collects, why we collect and process it, how it is used, when it may be disclosed, how long it is retained, and the choices and rights available to you.

We process personal data in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (“PDPL”) issued by Royal Decree No. M/19, as amended, and its Implementing Regulations.

1. Using Bird Enthusiasts Platform Without Providing Personal Information

You do not need an account to use the public areas of Bird Enthusiasts Platform.

As a guest, you may browse public club content, news, public listings, and other publicly available content without providing your name, email address, mobile phone number, or National ID/Iqama number.

Personal information is required only when you choose to create an account, become a registered club member, or use a service that requires identification.

Club membership may form part of official records including membership rosters, competition entries, judging results, bird records, and certificates issued in your name.

2. Information You Provide When Creating an Account

Depending on the services you use, we may collect:

Information	Why We Need It
Full name	Used for your account and, where applicable, membership records, competition entries, judging records, and certificates.
Email address	Used as your sign-in identifier and for account, purchase, security, support, and service communications.
Profile photo, city, date of birth, and bio	Optional profile information that may be displayed on your member profile. You may leave these fields empty.

We ask users to provide accurate and current information that reflects their real identity.

3. Information Required to Complete a Member Profile

Mobile Phone Number

Your mobile phone number may be verified using a one-time verification code.

We use it for:

account and identity verification;
communication regarding bookings;
competition arrangements;
veterinary appointments;
club-related communications; and
reducing abuse involving multiple accounts registered using phone numbers that do not belong to the user.

National ID / Iqama Number

A Saudi National ID or Iqama number may be required for registered club membership.

We use it to:

verify the identity of the member;
maintain one membership per person;
protect official membership records;
prevent impersonation;
prevent duplicate memberships;
support competition and judging records; and
support certificates issued in a member's name.

4. Bird Information

When you use bird-related services, you may provide information such as:

bird ring numbers and other bird identifiers;
species, breeds, classifications, and mutations;
pedigree information;
breeding records;
vaccination records;
health and veterinary records;
bird photographs;
competition entries;
judging results; and
certificates and verification records.

We use this information to maintain electronic bird records and provide relevant Platform services.

We do not collect or track the physical or GPS location of your birds or your device.

5. Content and Information Created Through Your Use of the Platform

We may process information that you create or provide while using the Platform, including:

community discussions and comments;
lesson notes;
marketplace listings;
messages;
support requests;
support voice messages, if you choose to record one;
veterinary consultation bookings;
course participation and evaluations;
competition participation;
judging information; and
administrative and support records associated with your account.

The microphone is used only when you actively choose to record a voice message or use another feature that requires audio recording.

We do not use the microphone in the background.

6. Purchase and Subscription Information

When you purchase a subscription or paid service, we may retain records such as:

what you purchased;
when the transaction occurred;
transaction status; and
subscription status.

Payment-card information is entered directly through the applicable payment provider or app-store payment system.

Bird Enthusiasts Platform does not directly receive or store your full payment-card details.

7. Technical, Diagnostic, and Security Information

To operate, protect, troubleshoot, and improve the Platform, we may process technical information such as:

IP address;
device and platform type;
operating system;
browser type when using web services;
app version;
login and authentication records;
error and crash information;
stack traces;
the screen or feature associated with an error; and
device-security and integrity signals.

The Platform may check whether a device appears to have been:

rooted;
jailbroken;
tampered with; or
operated in an environment that may compromise Platform security, including certain debugging or manipulation environments.

These checks relate only to the security state of the device and application environment.

They are used to protect accounts, membership records, Platform services, and payments.

8. Cookies and Similar Technologies

Our website and web-based services may use cookies or similar technologies where applicable to:

maintain login sessions;
remember preferences;
provide essential website functionality;
improve the user experience;
protect accounts; and
improve technical performance.

Where applicable law requires consent for particular cookies or similar technologies, we will request that consent as required.

We do not use cookies to track you across unrelated third-party apps or websites for advertising purposes.

9. How We Use Your Information

Depending on the services you use, we may process your information to:

create and administer your account;
manage club memberships;
authenticate users;
verify identity;
prevent duplicate or fraudulent memberships;
maintain electronic bird records;
manage competitions and judging;
process veterinary consultation bookings;
maintain bird-health and veterinary records supplied through the Platform;
issue, verify, manage, or revoke certificates where appropriate;
provide courses and manage training results and certificates;
operate community and marketplace features;
process purchases and subscriptions;
provide customer support;
communicate important account, service, security, administrative, and health-related information;
comply with applicable legal and regulatory obligations;
prevent fraud and abuse;
protect Platform security;
diagnose errors; and
improve Platform reliability and functionality.

We Do Not Use Your Data to Train AI Models

Bird Enthusiasts Platform does not use your personal information, bird records, health records, photographs, messages, competition data, or other user data to train artificial-intelligence models.

If this practice changes in the future, we will update this Privacy Policy and obtain any consent required by applicable law before beginning such processing.

10. Veterinary Information

Bird-health and veterinary information that you provide through the Platform may be processed to:

organize veterinary services;
support preliminary assessment;
maintain relevant bird records; and
connect you with appropriate veterinary professionals.

Remote veterinary consultations provided through the Platform are intended to provide guidance and do not replace an in-person clinical examination where one is medically required.

11. Statistical and Research Use

We may use information that has been aggregated or properly anonymized so that it no longer identifies individual users for statistical analysis and research relating to birds, breeding, genetics, health, behavior, competitions, and development of the bird sector.

We do not use personally identifiable information to train artificial-intelligence models.

Any research involving identifiable personal data will be carried out only where permitted by applicable law and with appropriate safeguards.

12. Competition Information and Public Results

If you participate in a competition, certain information may be displayed to other users or publicly as part of the competition results and administration.

This may include:

participant or breeder name;
bird classification;
information about the bird relevant to the competition;
result;
score;
ranking;
award; and
related certificates or achievements.

Your National ID/Iqama number will not be publicly displayed as part of competition results.

13. Protection of National ID / Iqama Information

We treat National ID/Iqama information as highly sensitive identity information.

We apply additional safeguards including:

the full number is not displayed in ordinary areas of the Platform;
your own profile may display only a masked version, such as ******1234;
it is not shown to other members;
it is not included in public profiles;
it is not included in marketplace listings;
it is not included in public competition results;
it is not included in public certificates;
a separate one-way keyed hash may be maintained to detect duplicate accounts without using the readable number for that check; and
access is restricted based on administrative role and operational necessity.

14. Who We Share Information With

We do not sell, rent, or trade your personal information.

Where necessary to operate the Platform or provide a service you request, information may be processed by or shared with service providers including:

Provider / Category	Purpose
Google Firebase — Authentication, Firestore, Storage, and Cloud Messaging	Authentication, application data storage, file and photo storage, and push notifications.
Google Sign-In / Sign in with Apple / passkeys	Optional authentication methods.
RevenueCat	Managing eligible subscriptions purchased through Apple App Store or Google Play.
Talsec (freeRASP)	Device-integrity, tamper, root, jailbreak, and related security checks.
Payment providers	Processing applicable payments.
Veterinary professionals	Providing veterinary services requested by the user.
Cloud and technical service providers	Hosting, infrastructure, communications, security, and technical operation.
Our own servers and administration systems	Managing clubs, memberships, bird records, competitions, certificates, and administration.

Service providers may access or process information only to the extent reasonably necessary for their respective services and subject to applicable data-protection requirements.

15. Government and Regulatory Disclosures

We may disclose personal information to competent governmental, judicial, regulatory, law-enforcement, environmental, wildlife, agricultural, or other authorized authorities when disclosure is required or permitted by applicable law.

This may include, where legally applicable:

the Ministry of Environment, Water and Agriculture; and
the National Center for Wildlife.

Such disclosures may relate to:

compliance with applicable laws;
wildlife protection;
disease or epidemic control;
biosecurity;
investigations;
regulatory requirements; or
lawful official requests.

16. Information We Do Not Collect

Bird Enthusiasts Platform does not:

collect or continuously track your GPS or device location;
collect your precise geographic location;
access your contacts;
sell your personal information;
track you across unrelated third-party applications or websites for advertising;
display third-party behavioral advertising based on cross-app tracking; or
use your user data to train artificial-intelligence models.

The optional city entered manually in your profile is profile information provided directly by you and does not involve accessing or tracking your device location.

17. Data Security

We use reasonable organizational, administrative, and technical measures designed to protect personal information from:

unauthorized access;
unauthorized disclosure;
alteration;
loss;
misuse; and
destruction.

Depending on the service, these measures may include:

encryption during transmission;
access controls;
administrator permissions;
authentication mechanisms;
device-integrity checks;
monitoring and diagnostic systems; and
security measures protecting databases and Platform infrastructure.

No method of electronic transmission or storage can be guaranteed to be completely secure.

18. Personal Data Breaches

If a personal-data breach occurs, we will investigate it and take reasonable measures to contain and mitigate its effects.

Where a breach meets the notification requirements under applicable Saudi law, we will notify the competent authority within the legally required period, including within 72 hours of becoming aware of the breach where the applicable conditions are met.

Where applicable law requires us to notify affected users, we will notify them without undue delay and provide appropriate information about:

the incident;
possible consequences;
measures taken; and
steps users may take to protect themselves.

19. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected or for another period required or permitted by applicable law.

Generally:

account and membership information is retained while your account or membership remains active and as necessary afterward for applicable legal or administrative purposes;
National ID/Iqama information is retained only for as long as necessary for identity verification, membership administration, fraud prevention, official records, or legal obligations;
transaction and payment records may be retained for legally required financial, accounting, or regulatory periods;
competition entries, judging results, certificates, and other official records may be retained where necessary to maintain historical or official records; and
diagnostic, security, and technical records are retained only for reasonably necessary operational, troubleshooting, security, and compliance periods.

When personal information is no longer required and no legal basis exists for retaining it, it will be securely deleted, destroyed, or anonymized.

20. Account Deletion

You may request deletion of your account through:

Settings → Delete account

or by contacting us at:

info@birdenthusiastsplatform.com

When your account is deleted:

your account is deactivated;
your public profile stops being visible;
personal information no longer required will be securely deleted or destroyed;
information that we are legally required or permitted to retain may remain for the applicable retention period;
official records such as certificates, competition entries, judging results, and transaction records may remain where necessary; and
content previously posted in shared community spaces may remain where appropriate but may be detached from your deleted profile where reasonably possible.

More information is available on our Delete Your Account page:

https://birdenthusiastsplatform.com/pages/delete-account

21. Your Privacy Rights and Choices

Subject to the Saudi Personal Data Protection Law, its Implementing Regulations, and other applicable law, you may have the right to:

know how your personal information is collected and processed;
access personal information held about you;
request a copy of your information where applicable;
correct inaccurate information;
complete incomplete information;
update outdated information;
request deletion or destruction where applicable;
withdraw consent where consent is the legal basis for processing; and
request restriction or cessation of certain processing where provided by applicable law.

Certain requests may affect our ability to provide a service that depends on the relevant information.

We may also be required to retain certain information despite a deletion or withdrawal request where another lawful basis or legal obligation applies.

22. Notifications and Device Permissions

You may control push and email notification preferences through the Platform's Notification Settings and, where applicable, your device settings.

Camera, photo-library, microphone, and similar permissions are requested only when you use a feature that requires them.

You may decline a permission. Declining only prevents you from using the particular feature that requires that permission.

23. International Data Processing

Some service providers used by the Platform may operate infrastructure or process information outside the Kingdom of Saudi Arabia.

Where personal information is transferred outside the Kingdom, such transfers will be handled in accordance with applicable Saudi data-protection requirements.

24. Children

Bird Enthusiasts Platform is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us and we will review the matter and take appropriate action.

25. Changes to This Privacy Policy

We may update this Privacy Policy if our services, technologies, processing practices, or legal obligations change.

If we make a significant change, we will:

update the date shown at the top of this Policy; and
provide additional notice or request review of the updated Policy where appropriate or legally required.

26. Contact Us

For privacy questions, access requests, corrections, deletion requests, or concerns regarding your personal information, contact us through the in-app Customer Support screen or at:

Email: info@birdenthusiastsplatform.com